Textbook
Hospitality/Management
Paperback, 496 pages
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Hotel Management
and Operations
Fourth Edition
©February 2006
Publisher: John Wiley & Sons, Inc.
Author: Denney G. Rutherford, Michael J. O'Fallon
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This Fourth Edition helps readers develop the wide-ranging knowledge and analytical
skills they need to succeed in today's burgeoning and dynamic hotel industry. This comprehensive volume encourages critical
thinking by providing different points of view through contributions from sixty leading industry professionals and academics.
Within a coherent theoretical structure, this updated edition enables readers to formulate their own ideas and solutions.
Each of the book's nine parts examines a specific hotel department or activity and presents
a variety of viewpoints on the duties, re-sponsibilities, problems, and opportunities encountered there. Multidimensional
case studies challenge readers to identify the central issues in complex management problems, understand the structure and
resources of the department in question, and find solutions that may involve other hotel resources and departments.
$75.00
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