Textbook
Hospitality/Concierge
Paperback, 256 pages
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The Concierge
Key to Hospitality
A Training Manual
©July 1992
Publisher: John Wiley & Sons, Inc.
Author: McDowell Bryson, Adele Ziminski
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Of all the staff members in the hotel and hospitality industry the concierge is the
one who has the most personal contact with the guests. Written to teach the American student the intricacies of the
concierge profession, it provides basic information, based on years of experience, of what the daily functions of the
concierge are and how to perform them.
$71.00
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